eMail Activation section of the Software Purchase Activation dialog eMail Activation

eMail activation may be necessary if you cannot activate AstroFlat Pro using either the Online Activation method or the Web Browser Activation method. You should use eMail activation only if neither of the other methods can be used successfully.

Activation using eMail is handled manually by Support. While we will respond as quickly as possible, there may be some delay before your Activation Response can be returned to you. Allow one or two business days for the receipt of your activation eMail.

The Basics

For all activation methods, AstroFlat Pro uses the same basic procedure. First, it generates an encrypted data block referred to as an Activation Request. The Activation Request will contain: The product ID and product version, your License ID and Password, and mathematically derived keys that will uniquely identify the computer on which AstroFlat Pro is installed.

The Activation Request that was generated is then sent to our Activation Server. The Activation Server verifies the licensing information and sends back another encrypted data block referred to as the Activation Response. AstroFlat Pro accepts the Activation Response and, if the response is valid, activates the software.

When using the recommended Online Activation method, all of this happens AutoMagically in the blink of an eye. This eMail Activation method is a little more difficult and considerably slower.

Activation Using eMail

When activating using eMail, YOU must get the Activation Request from the copy of AstroFlat Pro that you want to activate and eMail the Activation Request to Support. Assuming your Activation Request is valid, Support will process it and send you an eMail containing an Activation Response. Finally, you must extract the Activation Response from the eMail and give it to the copy of AstroFlat Pro that you want to activate.

The Activation Request must be generated by the copy of AstroFlat Pro that you are trying to activate. An Activation Request from one copy of AstroFlat Pro will not generate an Activation Response that can be used to activate another.

Here we walk you through the steps required to use eMail Activation.

  1. First Enter Your License ID and Password

    After your license purchase is completed, a License ID and Password are provided to you. Enter these in the Software Purchase Activation dialog.

  2. Get the Activation Request from AstroFlat Pro

    Click the [ Activate by eMail ] button in the Software Purchase Activation dialog and the Activate Offline Using eMail dialog is displayed. The eMail Activation Request page of this manual describes how to get a copy of the Activation Request from AstroFlat Pro but, essentially, you just save the request to to a file or copy it via the Clipboard so that you can put it into your eMail program.

  3. eMail the Activation Request to

  4. Extract the Activation Response from the Response eMail

    Once you have received an Activation Response reply eMail from Support, export the attached file that contains the Activation Response or copy the Activation Response portion of the message body to the Clipboard.

  5. Display the Activate With Received License Data Dialog

    To display the Activate With Received License Data dialog, where you will complete the activation of AstroFlat Pro:

  6. Give the Activation Response to AstroFlat Pro

    In the Activate With Received License Data dialog, you can give the Activation Request to AstroFlat Pro. You can either load the file containing the Activation Response or paste the Activation Response from the Clipboard.

  7. Activate AstroFlat Pro

    If AstroFlat Pro determines the Activation Response is valid, the [ Activate ] button will be enabled. Click the [ Activate ] button to activate the software. The dialog will exit and you will be taken to the Main Dialog. AstroFlat Pro has been activated.